No, you do not have to be a member of the Club to purchase wine or any of the other products that we sell.

Shopping online is simple. Just follow these steps:

1. Create an account by clicking on create an account
2. Shop your favourite goodies
3. Proceed to check out



Note: SAA Voyager Miles can be redeemed online only. Just include your Voyager number and 4 digit pin at step 5 of checkout. There is a minimum spend of 3000 Voyager Miles for redemption.

To join one of our many Clubs online, follow these steps:

1. Create an account by clicking on create an account
2. Select your Club
3. Proceed to check out
   

If you would prefer to chat to a Wine Advisor, please get in touch with us by clicking on contact us and completing the form on the page. A Wine Advisor will call you back.

Since 1986, our panel of 12 judges taste wines blind on a weekly basis. Only the very best scoring wines are purchased and make it into our Club selections. We automatically send you 6 or 12 bottles of wine, depending on the frequency you choose.

With us focusing on what’s in the glass, you can confidently serve quality wine to your guests without the risk of having to try lots of ordinary wines at great expense. And we deliver direct to your door.

The Platinum Club: Top scoring well-known brands selected regardless of price.
The Reserve Club: Winning wine selected regardless of price.
Wine-of-the-Month Club: High-scoring wine where price is also a consideration.
Best Value Club: High-scoring, good value for money wine.

We have a host of different Clubs that will appeal to everyone. If you love Coffee, Brandy, Whiskey, Champagne or MCC, we have a Club for you to join. Simply call us on 021 492 4092, email us or get in touch with us via the live chat on the website for more information about each one.

You may use any one of the following payment methods:

• Credit Card
• EFT
• SnapScan
• GooglePay
• ApplePay
• SAA Voyager Miles
• UCount Rewards
• HappyPay
• Payflex

The option to make part payments applies to Credit Cards and Buy Now, Pay Later.

The option to part-pay using UCount rewards or SAA Voyager Miles points together with a credit or cheque card is not available for online purchases at Wine-of-the-Month Club. If you want to redeem your reward points online, you will need to have enough rewards points available to cover the total purchase price of your item/s.

To view your UCount rewards point balance you can use any of the below options:

• Log onto your UCount Rewards profile on the UCount Rewards website
• Go to the Standard Bank mobile banking app
• Call the UCount Rewards Contact Centre on 0860 UCOUNT (826868); or
• SMS ‘BALANCE’ to 45224 if you are a UCount Rewards Retail member or SMS ‘BALANCE’ to 32700 if you are a UCount Rewards for Business member. SMSes costs R1.

No, Cash on Delivery is not an option. You are welcome to purchase from our warehouse in Muizenberg, Cape Town and pay cash at the time of purchase.

Yes you can. Please remember that when you make payment using the EFT option there will be a waiting period of +/- 2 working days before your payment is cleared by the bank and your order is processed.

If payment isn't made within 5 working days, your order will be cancelled, and you will have to place a new order.

You will enjoy 6 months free membership, thereafter membership fees will be debited annually. The price of the membership depends on the Club you have joined.
There is no membership fee for ad-hoc purchases i.e. any purchase that does not form part of a Club.

We have different options for you to choose from:

• Online Standard Delivery - R99
• Express Delivery
• Overnight Delivery
• Free Delivery for orders over R2000

Don’t worry. You are covered. An insurance equal to 1.8% of the value of your purchase will be debited from your card and your product is automatically insured against breakage and theft. We will do our best to arrange a replacement immediately at no additional cost to you.

Due to the nature of the product, we make use of independent couriers to ensure that the products reach you as they should.

If your online order comes to R2000.00 or more, we’ll deliver free anywhere in South Africa.

Yes, we can ship to Namibia, Botswana, Swaziland and Lesotho. When shipping to these countries, your order will arrive within 7-14 working days based on your location and selected shipping speed. The delivery fee is R250.00 and this excludes VAT and Duties.

Yes, we can deliver outside of South Africa, however we will need to find out what you want to send and quote you for the international shipping first. For more information about shipping rates, please email us or get in touch with us via the contact form.

When your package is dispatched from the warehouse we’ll send you an email with your tracking details. Your order will arrive within 5-8 working days from date of dispatch. Please get in touch with us if you have not received the delivery - email us or get in touch with us via the contact form.

That will depend on your Club frequency. Simply email us or get in touch with us via the contact form on the website. We will gladly assist you.

If you’re not able to receive your package personally, it is possible for someone else to sign for it on your behalf. Please note that it is very important that you notify us of the new recipient’s details (name and address). For change of detail, email us or get in touch with us via the contact form.

We guarantee a full refund on all products purchased, no questions asked. We will collect the remainder of any pack and refund you in full for the product if you are unhappy with the quality, the service or any aspect of your Wine-of-the-Month Club membership. For returns, email us or get in touch with us via the contact form. Should you make a purchase redeeming rewards, your account will be credited according to Wine-of-the-Month Club’s return policy.

In this instance, please get in touch with us so that we can look into this matter for you. Simply email us or get in touch with us via the contact form.

If you request a refund after your account has been credited for a return, we will process your request instantly. For bank deposit refunds, it may take 2-3 business days for the funds to reflect in your account. For credit card refunds, it depends on your bank’s payment processing times, and payments could take 5-7 business days to reflect in your account.
*Please note that we only refund to the payment method that you originally used.

Your membership will automatically renew each year but you may cancel anytime so it's commitment free! Simply call us on 021 492 4092, email us or get in touch with us via the contact form.

Yes you can but let us know urgently. Once you have received a notification that the product is being shipped for delivery and you wish to return the product, we will refund or credit your account in full excluding the delivery charges. To cancel, email us or get in touch with us via the contact form.

You can manage your Club Membership details via the Subscription Dashboard and your Online Profile Details via the Profile page.

• Call us on 021 492 4100
• Email: cheers@wineofthemonth.co.za
• Get in touch with us via the whatsapp button on the website.
• Get in touch with us via the Contact Form.